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Today is May 15, 2008



graphs Hosting

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Web Hosting Frequently Asked Questions

  • What is Web Hosting?
    Web Site Hosting is housing, serving and maintaining files for one or more web sites.
  • What factors determine who I should host my web site with?
    :: Internet connection
    :: System resources
    :: Technical support
  • What is the difference between Virtual and Dedicated Hosting?

    Virtual hosting means that your web site has it's own domain name and e-mail addresses but shares space on a server with multiple web sites and users.

    Dedicated hosting is the provision of a server machine that is dedicated to the exclusive traffic of your web site.




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Hosting

Bandwidth
All dedicated servers have an allowance of 50GB of data transfer per month. Higher levels of data transfer limits are available in 50GB increments for $150 per month. Bandwidth is only sold in 50GB increments and is not prorated in any manner.

Restrictions
Ixion does not allow e-mail spamming on any of its servers.

DNS Services
DNS is provided at no charge for dedicated server clients. This does not include any interaction with the NIC or any work involved with domain transfer or modification. It includes only configuration changes made to our name server. This service is not provided for virtual hosting. Only one website per IP address is permitted.

Payment Terms
All prices are based on monthly billing (annual discounts apply). We accept checks credit cards and wire transfers.

Credit Request and Payment Procedures

IXION will issue a credit to Customer for Outages occurring during any calendar month that in the aggregate exceed ninety (90) minutes that are reported by Customer to IXION and confirmed in the Customer's monthly Services reports or, in the event that IXION 's measurement equipment is inoperable or faulty, that can be reasonably demonstrated by Customer to have occurred using industry standard measurement tools.

Such credit will be equal to one day's worth (based on a thirty (30) day month) of the recurring monthly fees paid by Customer for the affected Services if the aggregate Outages exceed 90 minutes and one additional day's Services service fee credit for each additional cumulative twenty-four (24) hours of unavailability within the same calendar month

Each valid credit will be applied to a Customer invoice within two (2) billing cycles after IXION 's receipt of such request. Credits are exclusive of any applicable taxes charged to Customer or collected by IXION.




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